Jake MacConnell

University Graphic Systems is an on campus student run print and digital media enterprise. Both Elyse and myself participated in UGS throughout our time at California Polytechnic  State University - San Luis Obispo, and realized that the website is in need of some updating. For our final project in our GRC 320 - Managing Quality in Graphic Communication course we decided to propose a redesign of the business' website to offer a better user experience for students exploring UGS's offerings online. Scroll through our project below to see our process of redesinging this website using industry quality standards such as Lean Six Sigma, Kano, and VOC analyses.